FAQ
What does Virtual Synergy actually do?
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We’re a virtual assistant agency that supports service-based business owners, coaches, and creatives with high-touch, high-integrity backend support. From scheduling, invoicing, and client care to launch execution and content creation—we step in so you can focus on delivering your service and leading your business.
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Do you only help with business tasks?
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Nope. Our support extends into life too. We believe your systems should support the whole you—so whether it’s syncing your family calendar, helping with appointment scheduling, or auto-ordering household essentials, we’ve got you covered.
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Can you support my service-based business even if I’m not tech-savvy?
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Yes. We work with plenty of business owners who are brilliant at what they do but don’t have time (or interest) to manage the backend tech. We keep things simple, clear, and customized to how you work.
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How is this different from hiring a solo VA or freelancer?
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We’re not just here to take tasks off your plate—we’re here to think with you. We treat your business like it matters, because it does. You won’t have to explain things twice or micromanage. We show up with care, consistency, and ideas that move your business forward.
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What kinds of businesses do you work with?
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We support high-capacity service providers—cleaning companies, HVAC techs, organizers, consultants—as well as business coaches and creative entrepreneurs. If you're growing fast and need someone who gets your business and your brain, you're in the right place.
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What’s included in your support packages?
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Depending on your package, support can include:
• Scheduling and dispatch support
• Invoicing, quote prep, and follow-ups
• Calendar, inbox, and CRM management
• Content planning + social media graphics
• Launch tech and automation setup
• Personal life support (appointments, events, reminders)
• Ongoing strategy, system improvements, and brand care
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Do I need to be super organized before I start?
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Not at all. That’s one of the reasons we exist. You bring the messy ideas, to-do lists, and vision—we help you sort, organize, and actually make it happen.
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What tools and platforms do you use?
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We adapt to your setup. Most of our clients use tools like Google Workspace, Canva, Flodesk, FG Funnels, Kajabi, Slack, Trello, and Notion. If you're using something else, we’ll learn it.
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How do we communicate with your team?
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We keep it simple and responsive:
• Marco Polo (free video messaging) for day-to-day check-ins.
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Phone, Text
• Trello or your preferred project board
• Zoom for weekly or biweekly calls
• Shared Google Drive for files and visuals
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Can I book short-term help or one-time projects?
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Yes! We offer VIP Days and Custom Packages for launches, system builds, or anything that needs high-impact, short-term support. Please contact us for info at clientsuccess@virtualsynergyassistance.com
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What’s the first step to working together?
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Book a Creative Fit Call. It’s a no-pressure conversation where we talk about where you’re at, what you need, and how we can best support you moving forward.
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Why should I trust Virtual Synergy with my business?
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Because we actually care. At the end of the day, yes—we’re virtual assistants. But we’re also growth-minded, heart-led humans who treat your business like it matters. We think ahead, show up consistently, and work with you like a true partner—not just a checkbox ticker.