Privacy Policy | Virtual Synergy LLC

Effective Date: April 10, 2024

At Virtual Synergy LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://virtualsynergyassistance.com, engage with our services, or communicate with us.

1. Information We Collect

We may collect the following types of personal data:
• Contact Information: name, email address, phone number
• Business Information: company name, website, services you’re interested in
• Payment Information: if purchasing services or digital products (processed securely via third-party payment processors)
• Technical Data: IP address, browser type, device, referring site, and usage data

2. How We Use Your Information

We use your information to:
• Respond to inquiries or service requests
• Send appointment confirmations and updates
• Process payments for services or digital products
• Improve our website and offerings
• Send newsletters or promotions (only with your consent)

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:
• Service providers who help us operate (e.g., payment processors, scheduling tools)
• Contractors or assistants assigned to your project (under confidentiality agreements)
• Legal authorities if required by law

4. Cookies

We use cookies and similar tracking technologies to analyze website traffic and enhance your experience. You can opt out via your browser settings.

5. Data Security

We use secure platforms, encryption where possible, and internal access controls to protect your information. However, no online method is 100% secure.

6. Your Rights

You may:
• Request access to the data we have about you
• Ask us to correct or delete your data
• Opt out of emails at any time by clicking “unsubscribe”

To exercise any of these rights, email us at salome@virtualsynergyassistance.com.

7. Children’s Privacy

This site is not intended for children under 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy from time to time. The most current version will always be posted on this page.

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Terms and Conditions

Effective Date: April 10, 2024
Please read these Terms and Conditions carefully before using our website or services. By accessing https://virtualsynergyassistance.com, purchasing our digital products, or hiring Virtual Synergy LLC, you agree to be bound by these terms.

1. Services Overview

Virtual Synergy LLC offers virtual assistant services, OBM support, automation guidance, content creation, and strategic coaching through customizable packages and digital products.

2. Use of Website

By using our website, you agree:
• Not to use this site for unlawful purposes or to solicit illegal activity
• Not to duplicate, copy, sell, or exploit any content or services without our written permission
• That any content you share with us (testimonials, feedback, etc.) may be used for marketing with your consent

3. Payments & Refunds
• Payments are due upfront for services unless otherwise stated in a custom agreement.
• Subscription or monthly retainer packages auto-renew unless canceled.
• Digital product purchases are non-refundable due to the nature of instant delivery.
• For services, refund requests will be reviewed on a case-by-case basis but are not guaranteed.

4. Client Responsibilities

Clients agree to:
• Provide timely communication and materials needed for task execution
• Respect boundaries around hours and scope of support
• Use approved communication channels (email, Trello, etc.)

Failure to comply may result in paused or terminated services.

5. Intellectual Property

All content on this site, including templates, workbooks, branding, and frameworks (e.g., “Delegate & Dominate,” “Align & Amplify”), is the intellectual property of Virtual Synergy LLC. You may not reproduce, sell, or distribute this content without express permission.

6. Limitation of Liability

Virtual Synergy LLC is not liable for:
• Any indirect or consequential loss or damage
• Results from client misuse of provided tools or incomplete implementation
• Third-party platform outages or issues

7. Termination

We reserve the right to terminate services or access to digital products if these terms are violated.

8. Governing Law

These terms are governed by the laws of the State of Nevada, USA.

If you have any questions about our policies or need support, contact:
Salomé Savage
salome@virtualsynergyassistance.com